Ask a device to report its state back to the MDM
Ask ONE device to re-report its details, software inventory and policy results to the MDM. This refreshes what the MDM knows about the device, NOT Primo’s own device record: the MDM only flags the device, the report lands the next time it checks in, and Primo picks that state up later through its own device sync. Use it after a fix (a script run, an install) before re-reading getDeviceSoftware, which otherwise still answers with the state captured by the last inventory cycle. Safe to call repeatedly. To re-read the Primo-managed software rows from the MDM instead of asking the device, use syncDeviceSoftware; to pull what the MDM already knows into Primo’s own device record, use syncPrimoDevice.