Primo Help Center
Primo manages your company’s IT around your employees. Connect your HR system, and each onboarding and offboarding sets up or removes the devices, SaaS accounts and access that go with the person.
Platform configuration
Invite your IT team, connect your HR system, and add the custom fields you need to track.
Onboardings & Offboardings
Prepare each new hire’s mailbox, SaaS accounts and equipment, and remove access when someone leaves.
AI Agents
Let Primo AI fix compliance issues, answer IT tickets, prepare onboarding equipment and fill custom fields.
Helpdesk
Turn requests from Slack, Teams and email into tickets, and let the Helpdesk Agent answer the common ones.
Device Management
Enroll Mac, Windows, Linux, mobile and ChromeOS devices, and manage their controls, software and compliance in one place.
Endpoint Protection
Deploy ThreatDown, SentinelOne, CrowdStrike Falcon or Bitdefender from Primo, and see which devices are protected.
SaaS Management
Discover the SaaS your teams sign in to, track licences, and provision accounts with rules.
Global Purchasing
Order equipment worldwide from your catalog, follow each shipment, and track warranties.
Developers
Create an API key, call the Primo REST API, and connect AI tools to Primo through the MCP server.