Platform support

Check which features each platform supports before you enroll devices, whether your fleet runs Mac, Windows, Linux, mobile, or a mix.

	macOS	Windows	Linux	iOS, iPadOS	Android	ChromeOS
Minimum version	`14+`	`10+` (Pro/Enterprise)	Ubuntu `20.04+` ²	`17+`	`13+`	`112+`
Enroll and monitor	✅	✅	✅	✅	✅	✅
Encrypt disks	✅	✅	✅ ³	N/A ⁴	N/A ⁵	✅
Remote lock & wipe	✅	✅	✅	✅	✅ ⁵	✅
Apply controls	✅	✅	❌	✅	✅	N/A ⁶
Install software	✅	✅ ¹	✅	✅	✅	N/A ⁶
Run scripts	✅	✅ ¹	✅	N/A	N/A	❌

Notes

Windows
Linux
iOS and iPadOS
Android
ChromeOS

Windows Home

Due to platform limitations, Windows Home devices do not support features like disk encryption management, remote locking, and remote wiping. Windows Home also has no BitLocker, can’t join Microsoft Entra ID, and applies only part of the security controls. Use Windows Pro, Enterprise, or Education for managed devices. To upgrade, see Microsoft’s guide to upgrade Windows Home to Windows Pro.

ARM architecture

Primo supports software installation on ARM devices, but with limitations. The maintained app catalog mostly contains 64-bit x86 versions of applications, and deploying them on ARM devices can fail or produce unintended results.

Welcome to Primo

Platform configuration

Onboardings & Offboardings

AI Agents

Helpdesk

Device Management

Endpoint Protection

SaaS Management

Global Purchasing

Platform support