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CrowdStrike Falcon requires manual setup before deployment. Download the installer packages from the CrowdStrike console, upload them to Primo, and configure the install scripts with your CustomerID.

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How to deploy

1

Download the installers and retrieve your CustomerID

  1. In the CrowdStrike admin console, go to Host setup and management > Deploy > Sensor downloads.
  2. Download the macOS (.pkg) and Windows (.exe) installers.
  3. Copy your CustomerID (CID) — you’ll need it in the next step.
2

Deploy as Custom Software

For each installer (macOS and Windows):
  1. In Primo, go to MDM > Software > Add app > Custom app.
  2. Upload the installer file and click Add software.
3

Add the install script (Windows only)

In the Windows .exe package configuration, open Show advanced options and replace the install script with the following. Replace CustomerID with your actual CID:
$exeFilePath = "${env:INSTALLER_PATH}"

try {
  $processOptions = @{
    FilePath     = "$exeFilePath"
    ArgumentList = "/install /quiet /norestart CID=CustomerID"
    PassThru     = $true
    Wait         = $true
  }
  $process = Start-Process @processOptions
  $exitCode = $process.ExitCode
  Write-Host "Install exit code: $exitCode"
  Exit $exitCode
} catch {
  Write-Host "Error: $_"
  Exit 1
}
Click Save changes. No script changes are needed for the macOS package.
4

Create compliance policies

macOS
  1. In FleetDM, go to Policies > Add Policy and use the query: 
    SELECT 1 FROM apps WHERE bundle_identifier = 'com.crowdstrike.falcon';
  2. Name it CrowdStrike installed (macOS) and save.
Windows
  1. Add another policy with the query: 
    SELECT 1 FROM programs WHERE name = 'Falcon';
  2. Name it CrowdStrike installed (Windows) and save.
5

Automate installation

Go to Policies > Manage automations > Software and assign each policy to its corresponding installer package. Fleet will automatically push the installer to any device that fails the policy check.