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Status: ✅ Completed — no errorsWindow: June 23, 2026, 23:00–02:00 CEST (21:00–00:00 UTC) — completed within the windowAffected area: Mobile Device Management (MDM) features

Summary

This maintenance migrated the database that powers Primo’s MDM features. It completed successfully with no errors, and all MDM features are fully restored. During the window, the MDM tab was temporarily disabled.

Impact during the window

During the window:
  • The MDM tab was disabled.
  • Zero-Touch and Autopilot enrollments were paused.
  • MDM commands (wipe, lock, unlock) could not be issued.
The maintenance was transparent for end users, with no impact on the devices themselves. All paused features resumed normally when the window closed. Existing policies, MDM controls, software, and device enrollments were unaffected — they remained in place throughout.

What was not affected

  • Managed devices continued operating normally.
  • Applied policies and controls stayed enforced.
  • Deployed software remained installed.
  • Enrolled devices stayed enrolled.

Get help

For questions about this maintenance, contact support@getprimo.com.