Create a ticket comment
Create a comment on a ticket. Comments are INTERNAL by default (team-only, never shown to the requester); pass visibility PUBLIC to post a requester-facing reply. Set taskId to reference the ticket task the comment concerns, and mention people in the text with @Display Name or @Display Name to notify them.
Authorizations
Use your Primo API key in the Authorization header as Bearer <API_KEY>.
Path Parameters
Body
Comment text. Mention a person with @Display Name [blocked] or @Display Name [blocked]; mentioned people are notified
1INTERNAL comments are team-only (admins and assignee), never shown to the requester; PUBLIC comments are visible to the ticket requester
INTERNAL, PUBLIC Id of a task of this ticket the comment concerns
Response
- Option 1
- Option 2
- Option 3
- Option 4
- Option 5
- Option 6
- Option 7
INTERNAL comments are team-only (admins and assignee), never shown to the requester; PUBLIC comments are visible to the ticket requester
INTERNAL, PUBLIC Id of the ticket task this comment concerns, if any
^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$