Get all tickets
Return a paginated list of your company tickets — top-level tickets only; list tasks with getTasks. searchTerm matches a case-insensitive substring of the title or description, or a ticket reference (IT-1741 or 1741) — the way to turn a displayed reference into the 24-character ticket id the other ticket endpoints take. assigneeEmployeeId also returns tickets with an open task assigned to that employee. To count tickets, one total or a breakdown of up to 20 queries (by status, priority, tag, assignee), use countTickets instead.
Authorizations
Use your Primo API key in the Authorization header as Bearer <API_KEY>.
Query Parameters
Page number
1 <= x <= 9007199254740991Number of items per page (max 100)
1 <= x <= 100PENDING, IN_PROGRESS, COMPLETED, CANCELLED LOW, MEDIUM, HIGH Filter tickets by title
1Filter by assignee employee ID
Filter tickets by tag ids
status, priority, reference, title, tasksCount ASC, DESC