November 2024
New Filter Feature
The filtering system has been completely redesigned with many new criteria to refine your searches and analyses. Navigate more efficiently through your data and find the information you need quickly.November 2024
MDM Now Supports iOS Devices
The MDM now supports iOS devices, providing unified management across macOS, Windows, Linux, and iOS. Android support is coming soon.November 2024
New Login Experience
An improved login experience is now live. The login process for employees is unified with that of admins, offering a smoother, faster experience — no more unexpected logouts or repeated company name entry.November 2024
Other Improvements
- SOC 2 Type II certification: Primo is now officially SOC 2 Type II certified. Visit our Trust Center for more information.
- Automatic unenrollment: Devices that have not connected to the MDM for more than 30 days (configurable in settings) automatically switch to “To Enroll” status and must restart the enrollment process through the employee portal. You can also manually send the enrollment link from the employee profile.
- HRIS connection redesign: The connection between Primo and your HRIS has been redesigned for more seamless integration and better data synchronization.
- Self-service Windows Autopilot connection: Enable Zero-Touch Deployment on all your Windows computers directly from your Primo cockpit.
- Group support for all connected apps
October 2024
Revamped Onboarding and Offboarding Flows
The onboarding and offboarding process has been redesigned from the ground up. The new flow is more intuitive and efficient, streamlining user provisioning, device orders, email creation, and more.October 2024
Reworked Device Statuses and Device Panels
Newly reworked statuses and device panels let you monitor enrollment status, spot potential issues, and identify how to address them at a glance.October 2024
New MDM Enrollment Flow
Enrolling devices is now simpler and clearer, with a step-by-step process that shows exactly what to do to get a device enrolled in MDM.October 2024
Expanded App Integrations
You can now provision access for your employees to Front, 1Password, Aircall, and Bitwarden. More integrations are on the way.October 2024
Other Improvements
- Wi-Fi settings in MDM: Configure Wi-Fi once and all connected devices will automatically join your network.
- Apple Business Manager setup from your cockpit: Set up Apple Business Manager directly from Primo for easier Apple device management and Zero-Touch Deployment.
- Clearer email address creation during onboarding
September 2024
MDM Profiles
With Profiles, you can now assign specific MDM settings to different employee groups. Whether the sales team needs different configurations than engineering, or the marketing team has specific apps to install, Profiles let you customize device settings based on department, role, or task.- Tailor device configurations for specific teams or roles.
- Automate the deployment of the right settings and apps to the right employees.
September 2024
Activity Feed and Upcoming Actions for Devices
Track device activities in real time with the new Activity Feed and Upcoming Actions:- View a comprehensive log of actions for each device.
- Quickly identify issues or unusual behavior with detailed event tracking.
- Visualize upcoming actions planned for a given device.
September 2024
Expanded App Integrations
You can now provision access to Dropbox, HubSpot, Entra, Asana, and Front. More integrations are on the way.September 2024
Other Improvements
- Improved iCloud locked device management: Devices that are iCloud locked and lack a backup key can no longer be wiped, preventing accidental data loss.
- Smoother employee enrollment experience: A generic installer is now available on the platform for quick device enrollment.
- Flexible contract handling: Ignore offboarding processes or reinstate employees for CDD, new contracts, alternance, and similar arrangements.
- Ability to deactivate EDR on specific devices, and new device statuses for EDR deployment.
- Licence management for Entra: Assign licences to employees directly from the platform.
Spring 2024
User Provisioning and Deprovisioning
You can now connect and disconnect your employees’ accounts directly from Primo:- Automate access to save time and focus on higher-priority work.
- Reduce costs by optimizing licence and access management.
- Control access to your tools with greater clarity.
Spring 2024
Self-Service Device Enrollment
Employees can now independently manage and enroll their devices into the MDM through a dedicated portal. This reduces duplicates and gives employees more autonomy over their setup.Spring 2024
Reworked Interface Panels
The redesigned interface panels provide a more intuitive and efficient workflow.Spring 2024
Other Improvements
- Enhanced iCloud device management: More visibility over recovery keys, registration status, and warnings on device wipes.
- Zero-Touch Deployment distinction: Easily identify Zero-Touch Deployment devices within your fleet.
- Improved offboarding planning: The employee’s last day is no longer a hard deadline for all actions (wipe, restock, etc.). Choose when these should happen — or trigger them immediately.
- Enhanced Windows support: Significantly improved compatibility and functionality with Windows devices.
- French localization: Primo is now available in French.
- Disenroll from MDM directly in Primo: No need to contact support or use Fleet’s cockpit to disenroll a device.
Q1 2024
Upgraded MDM Infrastructure
The upgraded MDM infrastructure delivers a faster, more reliable, and more real-time experience. Locking devices, wiping them, and initiating app installs now take seconds. Mac, Windows, and Linux are all supported.MDM Settings
A new settings page lets you tailor device policies to your needs, covering device encryption, firewall settings, password policies, and OS updates.Email Notifications for MDM Actions
Get instant email alerts for MDM commands such as Wipe, Lock, and Reboot, keeping you informed about their status.Recovery Key Storage
Recovery keys for all your employees are now stored in the cockpit and easy to find when needed. For employees without recovery keys, Primo will prompt them to regenerate one.Q1 2024
Billing Profiles
For businesses operating multiple subsidiaries, you can now configure multiple billing profiles. Specify the billing account for each order to ensure the right entity pays for the right equipment.Q1 2024
Device Tags
Organize devices with greater flexibility using tags. Whether distinguishing leased from personal devices, or categorizing by country or team, you can assign up to three tags per device.Q1 2024
Deeper Malwarebytes Integration
The Malwarebytes integration improves your security posture beyond the foundational security provided by MDM:- Instant rollout across your entire fleet, with Malwarebytes status reporting in Primo.
- Access to a significant discount on Malwarebytes’ advanced EDR and MDR solutions.
- Centralized billing with no additional vendor to manage.
Q1 2024