February 2025
Onboarding and Offboarding Stepper Revamp
The onboarding and offboarding processes have been redesigned for more flexibility. Each step can now be completed independently and scheduled in advance. For example, you can create an email address immediately while scheduling account provisioning for a later date.Migration to FleetDM for App Installation
The application installation process has migrated to FleetDM, offering improved robustness and reliability for both macOS and Windows. You now have better visibility into application versions installed on each device. Learn more in our help center.Resale and Repair Process Update
Primo now connects you directly with partners Greendid and Furb for device resale and repair, giving you greater autonomy and transparency. Learn more about these services.Other Improvements
- Email transfer during offboarding: Choose to archive or transfer the email address of a departing employee.
- Entra login: Log in to Primo with your Microsoft account in one click — no separate credentials needed.
- Order and shipment improvements: Serial number association with invoices, more keyboard options at order, and more.
Smart Profiles
Previously, Primo users could assign only one profile per employee, which made it difficult to apply multiple configurations to the same device.Devices can now be targeted by multiple profiles simultaneously. You can apply specific configurations from different profiles — such as a password policy from one and Wi-Fi settings from another — to tailor setups to your organization’s needs.For example, a designer would have three profiles: a Design profile (with team-specific applications), a MacBook profile (with Mac-specific security settings), and an office profile (with Wi-Fi credentials).Key benefits
- Enhanced flexibility: Assign multiple profiles to a single device for more granular configurations.
- Simplified management: Use filters to apply various settings seamlessly, reducing complexity.
- Profile deletion: Delete profiles directly from Primo for greater control over your configurations.
How to use Smart Profiles
- Combine configurations: Pair profiles to apply diverse settings simultaneously — for example, a “Security Compliance” profile with a “Remote Access” profile.
- Use filters: Target devices based on specific criteria to ensure automatic deployment of the right configurations.
- Streamline onboarding: Create role-specific profiles. When onboarding new employees, assign relevant profiles to instantly equip their devices.
- Maintain compliance: Apply regulatory compliance settings through dedicated profiles to simplify audits.