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January 2025

Revamped Orders, Deliveries, and Stock Management

The order, delivery, and stock tracking experience has been completely overhauled. Here’s what’s new:
  • New catalog: A redesigned product catalog for easier browsing.
  • Redesigned order flow: A cleaner, step-by-step process.
  • Express delivery: Prioritize urgent orders to save time.
  • Add insurance when placing an order: Protect devices against the unexpected.
  • Multiple tracking links in a single order
  • “Open a claim” button in device details: Easily report incidents or delivery issues.

Create and Track Shipments from Your Cockpit

All shipments can now be managed without leaving Primo:
  • Generate shipping labels: Create labels in a few clicks.
  • Real-time tracking: View delivery statuses without switching between tools.
This is especially useful when offboarding remote employees — ship devices back to the office and track them in real time, all within your cockpit.

Weekly Summary Email

Get a weekly rundown of your fleet status and the next steps to take.

Other Improvements

  • Centralized onboarding and offboarding list: All arrivals and departures detected from your HR system are now centralized and filterable.
  • Generic MDM enrollment installer: A generic MDM installer is now accessible to all administrators under Settings > MDM. It works on any device and is ideal for enrolling or configuring devices after initial setup.