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The Compliance issues page lists every device that currently reports a status you’ve flagged as non-compliant. Use it as your daily triage queue.

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Open the issues page

Go to Compliance > Compliance issues. The list updates automatically each time a device syncs. There is no scan to launch and no acknowledge action — issues appear when a device drifts and disappear when it returns to a compliant state.

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Default columns

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Filter and customize the view

The Issues page uses Primo’s table view system, so you can:
  • Filter by Device or Type.
  • Show or hide columns to keep only the ones you care about.
  • Save a filtered view for later reuse.
The default view is named All compliance issues. Sorting and grouping are not available on this table.

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Inspect a device

Click any row to open the device drawer. From there you can:
  • Review the device’s full status across every compliance rule.
  • Jump to the related MDM control to verify the configuration.
  • Run remediation actions exposed by the device drawer (push profile, lock, wipe, and so on — see Manage your devices).
The device drawer also surfaces a quick needs attention indicator anywhere a device is shown in the dashboard, so you can spot issues without opening the issues page.

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How issues resolve

Issues clear automatically. There is no manual acknowledge, snooze, or close. An issue disappears when:
  • The device’s status changes — encryption completes, the OS updates, the device comes back online, the missing profile is pushed.
  • You remove that status from the rule’s non-compliant list. See Configure compliance issue settings.
Re-evaluation runs on every device sync. There is no separate compliance scan to schedule.

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Permissions

Viewing issues requires MDM_READ.

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Next steps