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Version support

How MDM works

Android devices are managed through Android Enterprise, with no agent to install. Primo connects to your Managed Google Play account to apply policies and deploy apps.

Initial setup

Android MDM requires connecting a Managed Google Play account to enable app deployment and policy enforcement on enrolled devices.
1

Go to MDM > Android

Open the MDM section and select Android.
2

Connect your Managed Google Play account

Follow the prompts to link your organization’s Managed Google Play account. This registers your organization with Android Enterprise and authorizes Primo to manage Android devices on your behalf.
3

Confirm the connection

Once connected, Android MDM is active. Devices can now be enrolled and apps can be deployed from the Play Store.

Enrollment modes

Android supports two enrollment modes. Both are available on every enrollment surface (MDM settings, employee enrollment stepper, and invite emails) — pick the mode that matches how the device is owned and staged.
Use this on personal devices an employee already owns. Company apps and data live in a separate work profile; personal apps, photos, and accounts stay private and outside Primo’s visibility.Employees enroll themselves:
1

Open the enrollment link

Open the enrollment link on the Android device (or scan the QR code shown next to the link).
2

Create the work profile

Tap Enroll and follow the on-screen steps to create the work profile.

Next steps