Suggested rollout timeline
| Day | Actions |
|---|---|
| Day 1 | Send the rollout email + enrollment invitations from the Primo cockpit |
| Day 3 | Check first enrollments; send a Slack/Teams reminder |
| Day 7 | Primo automatically re-sends the invitation to unenrolled employees |
| Day 10 | Send the reminder email to latecomers |
| Day 14 | Final reminder if needed |
Email templates
Initial email
Subject: Primo — Securing our devices Hi all, We’re rolling out Primo, our new device management solution, to secure our company equipment. You’ll receive a separate email from support@getprimo.com shortly with a personal installation link. The installation takes less than 2 minutes and won’t disrupt your work. Once installed, Primo will apply a few security configurations to your device:Primo is not a monitoring tool — it cannot access your personal files, messages, or browsing history. Please complete the installation by [deadline]. If you have any questions, reply to this email or contact support@getprimo.com. Thanks
- Password policy and screen lock
- Disk encryption and recovery key storage
- Automatic security updates
Reminder email
Subject: Reminder — Primo installation Hi, We noticed you haven’t installed Primo on your device yet. Please follow the instructions in the original invitation email to complete the installation. It takes less than 2 minutes and is required to keep our systems secure. If you need help, contact us or reach out to support@getprimo.com. Thanks
Slack / Teams templates
Initial message
🚀 Primo deployment — action required We’re starting the rollout of Primo, our device management solution, today. You’ll receive an email from support@getprimo.com with your personal installation link. Installation takes less than 2 minutes — please complete it by [deadline]. Questions? Contact us or write to support@getprimo.com.
Reminder message
⚠️ Reminder — Primo installation A quick reminder for those who haven’t installed Primo yet. Check your inbox for the installation email and complete the setup today. Need help? Contact us or write to support@getprimo.com.