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Documentation Index

Fetch the complete documentation index at: https://docs.getprimo.com/llms.txt

Use this file to discover all available pages before exploring further.

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Platform compatibility

macOSWindowsLinuxiOS / iPadOSAndroid
✅✅

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How to set it up

Coming soon: the ability to facilitate privilege escalation (giving temporary administrator access). In the meantime, you can use tools like Privileges and MakeMeAdmin for these actions.
1

Define the admin username

Enter the username of the administrator account to create.
2

Set the account password

  • Random password — generated per device (recommended)
  • Fixed password — identical across all targeted devices
3

Optionally demote non-matching accounts

Enable Demote non-matching accounts to automatically reduce other users to standard access.
4

Save and apply

Save and apply to the relevant device group.

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Modifying or removing the control

After activation, the username of the admin account to be created cannot be edited.
To update it, disable the policy then re-enable it with new settings. Disabling the policy stops enforcement but does not delete the administrator account or its password.

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How it works

The control creates a local administrator account and stores the password in the Primo cockpit.Removing administrator access — it is not currently possible to remove administrator rights from an account if it is the only one with a SecureToken on the device. SecureToken is a macOS-specific access key required to activate FileVault encryption. Primo is working to support SecureToken transfer to allow this.